Support & Inquiries
Contact Us
We reply within 2 business days, Monday to Friday.
Get in touch
Whether you have a question about Drop 01, want to inquire about custom orders, or have an editorial or creator partnership inquiry, reach out directly:
- General Inquiries
- hello@shadowbit.in
- Pre-Orders & Drops
- orders@shadowbit.in
- Technical & Warranty
- support@shadowbit.in
- Privacy & Data Rights
- privacy@shadowbit.in
Business details
Shadowbit keyboards are engineered and distributed under:
- Legal Entity Name
- Shadowbit Technologies LLP
- Country of Operation
- India
- Jurisdiction
- State of Gujarat, India
- Direct Contact
- hello@shadowbit.in
Grievance officer
In accordance with the Information Technology Act, 2000, and the Consumer Protection (E-Commerce) Rules, 2020, if you have an unresolved complaint regarding an order or your personal data, you may reach our designated grievance officer. We acknowledge all complaints within 48 hours and work to resolve them within 30 days.
- Designation
- Grievance Officer · Designated Partner
- grievance@shadowbit.in
- Response Timeline
- Acknowledgement within 48 hours